Processing & Shipping

All orders are processed & shipped within 5 business days from the day that orders are placed.

Returns, Refunds & Exchanges

How To Return An Item

Your item must be in its original unused, unsoiled, and unaltered condition to be returned, unless there is a manufacturer defect. You must request a return within 7 days from the delivery date. We do not cover the return postage costs and we also do not refund the original shipping and handling that you paid for the order.

1. Please email support@category59.com to request a refund.

2. We will then determine whether your order qualifies for a return. If your order qualifies for a return, you will be provided the return address.

3. Include in your package a signed letter stating the reason for your return and the original receipt.